Return, Exchange & Cancellation Policy

Hassle-Free Guarantee

Beach Biscuit is committed to your satisfaction! If an item does not meet your expectations, simply contact us for a return or exchange.

Order Cancellations

If you wish to cancel an order, please contact us within 24 hours of the order being placed to ensure it can be cancelled before shipping. To initiate a return, exchange, or cancellation, please contact us here.

Return Policy

If you purchased an item directly from beachbiscuitlove.com and would like to return it within 30 days, we can issue you a refund or store credit (less any shipping cost). There are NO restocking fees but return shipping costs are at the customer’s expense. Returned items must be in perfect, un-used condition. To initiate a return, exchange, or cancellation, please contact us here with the order # to receive detailed instructions and a return authorization number. Unauthorized returns will not be accepted and do not guarantee a refund.

Exchanges

If you purchased an item directly from beachbiscuitlove.com and would like to exchange it within 60 days, we can make the exchange free of charge. Return shipping costs for the exchange are at the customer’s expense. Items for exchange must be returned in perfect, un-used condition. To initiate a return, exchange, or cancellation, please contact us here with the order # to receive detailed instructions and a return authorization number. Unauthorized returns will not be accepted and do not guarantee an exchange.

Gift Exchanges

If you received an item from beachbiscuitlove.com as a gift we accept exchanges and returns; however, returns will be issued as store credit only. Return shipping costs for the exchange or return are at the customer’s expense. Items for exchange or return must be returned in perfect, un-used condition.To initiate a return, exchange, or cancellation, please contact us here with the order # to receive detailed instructions and a return authorization number. Unauthorized returns will not be accepted and do not guarantee an exchange or store credit.